Privacy
Policy.
Your privacy is important to us and hence we believe it is important for you to know what personal data we, Sudoboat Private Limited (or "we", "us", "Sudoboat") collect from you. This policy explains our data collection practices, how we use the data, and your rights under applicable laws.
Information / Data We Collect
- IP addresses
- Operating system details
- Browsing details
- Device and connectivity details
- Language settings
- Anonymous user website interactions
- Anonymous user demographics and interests
- Personal identification information (name, email, phone, address)
- Professional information (name, email, job title, organisation, location)
How We Collect Your Data
We collect data directly through: website browser cookies, enquiry forms, job applications, direct email messages, and phone enquiries.
Indirect sources include: third-party email marketing platforms, social media, and co-branded service partners.
Why We Collect Your Data
We collect your Personal Data to provide you with the best services and experience, and also to offer you products and services. This data enables customised content, relevant offers, service enhancement, and targeted communications.
When We Share Your Data
Sudoboat shares data with third-party service providers (hosting, analytics, marketing, event services) through formal contracts ensuring confidentiality and legal compliance. International data transfers occur, including to India, with appropriate protective measures.
AI Chat Assistant
Our website has a chat assistant that answers questions about Sudoboat. When you send it a message, the conversation so far (your messages and the assistant’s replies), the page of our website you are on and a random session identifier are sent to our chat service, which runs on Amazon Web Services (AWS) in India.
To write a reply, the chat service may send your messages to a third-party AI model provider.
The chat keeps your recent conversations in your browser tab so you can return to them. They are removed when you close the tab, and you can remove them sooner with “Clear chat history” in the chat menu.
To limit how often the chat can be used, the chat service turns your IP address into a one-way coded value (a hash) and uses that instead of the address itself.
If you have accepted analytics cookies, our analytics records how the chat is used — for example that it was opened, that a message was sent and how long it was, or that an answer was rated — but never the words of your messages or the assistant’s replies.
How We Keep Your Data Safe
We have implemented a myriad of technical, organisational and administrative measures. Access is restricted to authorised personnel; recruitment information is kept confidential for current and future positions.
How Long We Retain Your Data
Data is retained as long as necessary for service delivery, contract performance, legal compliance, dispute resolution, and fraud prevention.
Your Rights
The information we collect about you will always be taken with your consent and you can always opt-out or unsubscribe. You may request access, correction, deletion, or restriction of your data.
Contact us at contact@sudoboat.com to exercise any of these rights.
Protection of Minors
Our services are not directed at children under 18. Use of our services is unauthorised for users below this age.
Change in Privacy Policy
This policy is subject to modification. Users should review regularly for updates.