Voice & chat that
replace queues.
Multilingual voice bots, RAG-grounded chat, and assistants that answer in 22+ languages — 24×7.
Production conversational AI for voice and chat — built, shipped, and run by Sudoboat.
Most teams already have an IVR menu, a knowledge base, a help-desk and a half-built chatbot. None of them speak to each other, and none of them answer the question the user actually asked.
We replace that fragmented surface with a single conversational layer — one that talks like a person, in your customer's language, grounded in your real data, and connected to the workflows that resolve the request.
Voice and chat ship together, on the same engine. Day-one languages: 22+. Day-one channels: WhatsApp, web, Slack, Teams, plus voice over your existing telephony. When a request needs work done rather than answered, it hands off to multi-step agent automation.
Four offerings under Conversational AI.
Voice Bot
Multilingual voice in 22+ languages over your existing telephony. Replaces IVR menus with natural conversation — handles intent, hand-off, and post-call summaries.
Chatbot
RAG-grounded answers on WhatsApp, web, Slack and Teams. Cites the source document, holds context across a conversation, and escalates to a human cleanly.
Employee assistants
Self-service for HR, finance and IT queries. Drops the level-1 ticket load and answers from real systems — Workday, SAP, ServiceNow — not from a static FAQ.
Executive assistants
Briefings, scheduling and decision support — distilled from calendars, inboxes, dashboards and reports. Keeps leaders ahead of their week, not their inbox.
Domains we've shipped voice & chat into.
Four packaged starting points. The capability is the same — only the data, the workflows and the language mix change.
Government
Citizen voice helpline · scheme eligibility & service Q&A on WhatsApp.
Use case: multilingual grievance capture & routing D02Banking & FS
24×7 voice & chat servicing · onboarding assistance · personalised offers.
Use case: account opening & KYC walkthrough D03Telecom
Self-service voice & chat for plans, recharge, complaints · agent assist.
Use case: post-paid plan change & retention D04Healthcare
Patient helpline · medical-information assistant · appointment workflow.
Use case: discharge instruction & follow-upThe same 5-stage system we run everywhere.
Discovery to scale, engineered for production from day one.
See how we deliver →Tell us where the queue lives.
We'll come back with a discovery plan scoped to one channel, one language pair, and one outcome metric.