Agents that survive
production, not the demo.
Tool calls that fail silently, orchestration state that drifts under load, costs that spike with no warning — none of it shows up in the demo, all of it shows up in production. We run a fixed-scope production-readiness assessment on your existing agent system, then harden what the findings justify.
One architecture. Every agent we ship.
Whatever the agent does, it runs on the same production frame: guardrails and runtime checks on every request, a human gate where you want one, and an improvement loop that makes week four better than week one. This is the frame the assessment scores your system against.
Read the full build guide: how to build a production-scale AI agent →
Agents that finish multi-step work across the systems you already run.
A chatbot answers. An agent finishes. We build agents that orchestrate across CRMs, ERPs, document stores and ticketing — taking work from request to resolution.
Same engineering rigour: every step is observable, replayable, and gated by the same governance controls as the rest of the platform.
And when there's a brittle RPA bot in the way, we replace it with an intelligent agent that adapts instead of breaking. When the work starts in a conversation, the same engine sits behind our voice and chat agents.
Four offerings under Automation & Agents.
Multi-agent orchestration
A coordinator and specialised agents that work across all your platforms — CRM, ERP, knowledge, search, files.
Workflow automation
Multi-step processes completed end-to-end with deterministic checkpoints and AI judgement where it helps.
RPA modernisation
Replace brittle screen-scraper bots with agents that adapt to UI change and unfamiliar layouts.
Report generation
Briefs, decks and summaries assembled from live data — written, checked, ready to send.
Where agents take work off the queue.
Seven domains where multi-step automation pays back fast.
Banking & FS
Onboarding, dispute resolution, periodic compliance reviews.
Use case: Account-opening agent D02Government
Cross-department routing, document handling, status follow-ups.
Use case: Grievance triage agent D03Telecom
Plan changes, refund flows, retention offers — completed in the chat.
Use case: Self-serve plan-change agent D04Aviation
Inspection capture → triage → work-order — without a hand-off.
Use case: Inspection workflow agent D05Insurance — Claims
FNOL intake, triage and screening, run end-to-end.
Use case: FNOL intake agent D06Insurance — Underwriting
Submission intake, clearance and appetite screening.
Use case: Submission clearance agent D07Healthcare & RCM
Denials triaged by value, appealed and tracked at scale.
Use case: Denial triage agentThe same 5-stage system we run everywhere.
Discovery to scale, engineered for production from day one.
See how we deliver →What we test, and what you get back.
The assessment instruments and pressure-tests your existing agent system across the failure surfaces that stall most pilots: tool and MCP integrations, orchestration state under load, cost and latency observability, and evaluation coverage against real traffic.
You get a findings report — where the system will break, what it will cost to run, and a prioritized hardening plan covering evaluation harness, observability and failure containment. Implementation follows only if the findings justify it.
See where your agents break first.
A short, no-pitch teardown: the failure modes that stall most agent rollouts, and how a fixed-scope assessment finds them in your system. Then, if it's worth a conversation, a 20-minute look at your stack.