Sudoboat / Capabilities / Automation & AI Agents
AI AGENTS · PRODUCTION HARDENING

Agents that survive
production, not the demo.

Tool calls that fail silently, orchestration state that drifts under load, costs that spike with no warning — none of it shows up in the demo, all of it shows up in production. We run a fixed-scope production-readiness assessment on your existing agent system, then harden what the findings justify.

● PROD TRACE · LIVESUDO/AGENTS
agent · prod · us-east-1
The reference architecture

One architecture. Every agent we ship.

Whatever the agent does, it runs on the same production frame: guardrails and runtime checks on every request, a human gate where you want one, and an improvement loop that makes week four better than week one. This is the frame the assessment scores your system against.

AGENT RUNTIME — COMMON ARCHITECTURE SIMULATED RUN · 2026.07
01 · Channels — how work arrives
Email
Voice
Chat
Documents
02 · Agent core — multi-agent orchestration
LangGraph · CrewAI
LLMsrouted per task
Tools & actionsAPIs · integrations
Memoryshort + long term
Agent wikiRAG · your business rules
03 · Production rails — on every request
Guardrails & responsible AIscope · tone · policy
Runtime checksgrounding 0.97 · ≥0.95 ✓
Human-in-the-loop gateAUTO-APPROVED · IN POLICY
04 · Your systems
CRM & comms
Core admin systemsclaims · policy · EHR · ERP
Data warehouse & docs
TRACES
05 · Improvement loop — every run scored
Observabilitytrc_8f21 · 12.4K tok · $0.11
Post-run evalsscored vs pre-committed targets
Improvement loopprompts · rules · wiki updates
Improvements feed back
The loop Every run is traced, scored and fed back. The agent in week four is better than the one shipped in week one.

Read the full build guide: how to build a production-scale AI agent →

02 · WHAT IT IS
What it is

Agents that finish multi-step work across the systems you already run.

A chatbot answers. An agent finishes. We build agents that orchestrate across CRMs, ERPs, document stores and ticketing — taking work from request to resolution.

Same engineering rigour: every step is observable, replayable, and gated by the same governance controls as the rest of the platform.

And when there's a brittle RPA bot in the way, we replace it with an intelligent agent that adapts instead of breaking.

03 · SUB-SERVICES
Sub-services · 4 of 4

Four offerings under Automation & Agents.

ORC CRM DOC ERP LOG RUN-4471 · dispatch 4 targets · us-east-1 RUN-4471 · ack 4/4 · 212ms
01 · ORCHESTRATE

Multi-agent orchestration

A coordinator and specialised agents that work across all your platforms — CRM, ERP, knowledge, search, files.

CoordinatorSpecialistsCross-platform
A B C D E JOB-88412 · step 3/6 · running JOB-88412 · gate D · deterministic chk · PASS JOB-88412 · 6/6 complete · 4.2s
02 · WORKFLOW

Workflow automation

Multi-step processes completed end-to-end with deterministic checkpoints and AI judgement where it helps.

End-to-endCheckpointsAI + rules
RPA · LEGACY AGENT · NATIVE brittle err · selector not found resilient re-mapped · 1.2s UI CHANGE · build 2.14.0
03 · RPA

RPA modernisation

Replace brittle screen-scraper bots with agents that adapt to UI change and unfamiliar layouts.

AdaptiveResilientMigration-first
Q2 OPS BRIEF · SO-30977 RPT-2216 · 6 sources AUTO
04 · REPORTS

Report generation

Briefs, decks and summaries assembled from live data — written, checked, ready to send.

BriefsDecksLive data
04 · DOMAINS
Where it fits

Where agents take work off the queue.

Four domains where multi-step automation pays back fast.

05 · DELIVERY
Delivered through

The same 5-stage system we run everywhere.

Discovery to scale, engineered for production from day one.

See how we deliver
01
Discover
02
Design
03
Build
04
Deploy
05
Scale
06 · PRODUCTION HARDENING
How the assessment works

What we test, and what you get back.

The assessment instruments and pressure-tests your existing agent system across the failure surfaces that stall most pilots: tool and MCP integrations, orchestration state under load, cost and latency observability, and evaluation coverage against real traffic.

You get a findings report — where the system will break, what it will cost to run, and a prioritized hardening plan covering evaluation harness, observability and failure containment. Implementation follows only if the findings justify it.

Start with the teardown

See where your agents break first.

A short, no-pitch teardown: the failure modes that stall most agent rollouts, and how a fixed-scope assessment finds them in your system. Then, if it's worth a conversation, a 20-minute look at your stack.

Get the agent-failure teardown Book a discovery call