Multilingual voice bots, RAG-grounded chat, and assistants that answer in 22 languages — 24×7.
Most teams already have an IVR menu, a knowledge base, a help-desk and a half-built chatbot. None of them speak to each other, and none of them answer the question the user actually asked.
We replace that fragmented surface with a single conversational layer — one that talks like a person, in your customer's language, grounded in your real data, and connected to the workflows that resolve the request.
Voice and chat ship together, on the same engine. Day-one languages: 22. Day-one channels: WhatsApp, web, Slack, Teams, plus voice over your existing telephony.
Multilingual voice in 22 languages over your existing telephony. Replaces IVR menus with natural conversation — handles intent, hand-off, and post-call summaries.
RAG-grounded answers on WhatsApp, web, Slack and Teams. Cites the source document, holds context across a conversation, and escalates to a human cleanly.
Self-service for HR, finance and IT queries. Drops the level-1 ticket load and answers from real systems — Workday, SAP, ServiceNow — not from a static FAQ.
Briefings, scheduling and decision support — distilled from calendars, inboxes, dashboards and reports. Keeps leaders ahead of their week, not their inbox.
Four packaged starting points. The capability is the same — only the data, the workflows and the language mix change.
Citizen voice helpline · scheme eligibility & service Q&A on WhatsApp.
Use case: multilingual grievance capture & routing D0224×7 voice & chat servicing · onboarding assistance · personalised offers.
Use case: account opening & KYC walkthrough D03Self-service voice & chat for plans, recharge, complaints · agent assist.
Use case: post-paid plan change & retention D04Patient helpline · medical-information assistant · appointment workflow.
Use case: discharge instruction & follow-upDiscovery to scale, with a working pilot in weeks — not quarters.
See how we deliver →We'll come back with a 4-week pilot scoped to one channel, one language pair, and one outcome metric.
